engine running no voltage at breaker

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kabcapponi@gmail.com
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i have a model 52540 Generac 16kw unit. engine starts and runs. L1-N voltage 1.3vac, L2-N 1.3vac, L1-L2 2.8vac. what would cause this and how do i fix it?
Chris
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This is typically a rotor or voltage regulator issue. What's your rotor resistance across 0 and 4?
Generac tech for over 12 years. I'm here to help!
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kabcapponi@gmail.com
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thanks for responding. how do i get to and identify those rotor leads?
Chris
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They are at the voltage regulator. You have to remove them from the AVR in order to measure accurately though.

If you need a diagnostic manual, this is the one for that unit: https://shop.gentekpower.com/products/g ... tic-manual
Generac tech for over 12 years. I'm here to help!
"The only source of knowledge is experience" -Albert Einstein
Looking for Generac parts? Gentek Power offers the full line of Generac replacement parts! Shop Gentek Power Generac Parts
A list of my favorite Generator & Electrical Tools! https://www.amazon.com/shop/gentek_power
kabcapponi@gmail.com
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Thanks, i have a generac dealer in my area coming Tuesday, so if they can't fix it, i will get the manual.
i really appreciate you responding to my inquiry!
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