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Generator will not crank

Posted: Mon Sep 09, 2019 2:53 pm
by Mel
When generator is set to manual will not crank it just clicks

Re: Generator will not crank

Posted: Mon Sep 09, 2019 4:03 pm
by Chris
Most likely a bad/dead battery. Best bet is to remove it and have it tested for free at your local auto parts store.

Re: Generator will not crank

Posted: Mon Sep 09, 2019 6:15 pm
by Mel
Battery is good and charged terminals were cleaned and retightened

Re: Generator will not crank

Posted: Tue Sep 10, 2019 8:37 am
by Chris
How old is the battery and have you had it actually load tested? A battery can read fully charged, but when a load is applied (like a starter) if the battery has a bad cell, the voltage will drop significantly and you'll hear the clicking you're talking about.

Re: Generator will not crank

Posted: Tue Sep 10, 2019 10:46 am
by Mel
Battery is less than a year old and had been cycling weekly till a couple weeks back

Re: Generator will not crank

Posted: Tue Sep 10, 2019 7:20 pm
by Chris
For your own sanity, please take the battery out and have it load tested. If it tests good, you're not out anything except a trip to the auto parts store. This will eliminate a very big 'what if' in your troubleshooting...

What IS the battery voltage measured at the terminals with a digital meter?

Re: Generator will not crank

Posted: Tue Sep 10, 2019 9:13 pm
by Mel
Battery was tested and s fine a trinkle charger was wired in and keeps battery charged I’m leaning toward bad relay or starter solenoid

Re: Generator will not crank

Posted: Wed Sep 11, 2019 9:13 am
by Chris
Can you post some more info about the generator? The serial number would be the most helpful. These units all have trickle chargers onboard, so a 2nd one should not be needed. Testing the starter solenoids is pretty each with a digital meter set to DC voltage once we know which unit you're working on.

Re: Generator will not crank

Posted: Wed Sep 11, 2019 2:14 pm
by Mel
This is a 13 kw guardian standby generator model #5242 according to Manual no charger so I wired one in

Re: Generator will not crank

Posted: Wed Sep 11, 2019 5:38 pm
by Chris
That unit most certainly has a charger which is located under the control panel cover to the left of the voltage regulator. The charger in that unit is shown here: https://shop.gentekpower.com/products/g ... a1801-more

That charger has very likely gone bad, but if the battery is charged, still doesn't explain the no-start condition. However, the trickle charger you wired in MUST be powered by a circuit which is covered by the gen when you lose power, otherwise the unit will slowly die during a long outage and eventually stall...

When you click the manual button, what exactly happens? You should be seeing a flashing RPM Loss light am I correct?